Our Privacy Policy

Unicode IT collects personal information and usage data only as needed to provide our software development and digital services.

This may include name, email address, phone or WhatsApp number, company name, job role, contact/project inquiry information, project files and requirements, feedback and communications, browser/device information, IP address, referral data, usage data, and communication records.

Unicode IT uses the collected information for these purposes:

1. respond to inquiries and provide quotes/proposals
2. deliver custom software, web, mobile, UI/UX, AI and automation services
3. communicate about projects and support
4. improve the website, services, and workflows
5. monitor performance and security
6. prevent misuse or fraud
7. maintain business, legal, and accounting records

Client-provided documents, credentials, APIs, designs, databases, specifications, and other project materials are treated as confidential.

We use these materials only to deliver agreed services, support the project, and maintain the work requested by the client.

Some projects may use AI platforms, cloud providers, analytics tools, APIs, hosting, payment, or communication services as part of delivery.

Those providers may process data under their own privacy terms while supporting the agreed project scope.

Unicode IT does not sell personal information.

We may share information only when needed for limited business and service purposes:

• hosting and cloud infrastructure
• email, analytics, and communication tools
• APIs and third-party services required for project delivery
• contracted development or support providers
• legal, accounting, or regulatory obligations

We retain data only as long as reasonably necessary for services, contract fulfillment, recordkeeping, dispute resolution, and legal requirements.

Unicode IT applies reasonable technical and organizational safeguards to protect personal information and project data.

• access controls and authentication
• secure hosting and protected development environments
• backups and operational safeguards
• limited internal access based on project needs

No digital system can be guaranteed absolutely secure, but we work to reduce risk through responsible practices.

We use cookies and website analytics to help operate, understand, and improve our website.

• website functionality
• traffic and usage analysis
• performance and user-experience improvements
• security monitoring

Users can control cookies through browser settings.

Depending on applicable law, you may have the right to:

• access
• correction
• deletion
• restriction/objection
• data copy
• consent withdrawal

These rights may depend on applicable law, and identity verification may be required before we process a request.

This page may contain links to external websites. We do not control those sites' privacy practices and recommend reviewing each site's policy.

We may update this policy to reflect legal, operational, or service-related changes. Revised versions will be posted on this page.